Privacy Policy

Last updated: October 2025

the B Hive respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK data protection law.

1. Who We Are

the B Hive
22 Fairview Street, Cheltenham, GL52 2JJ
Company Number: 11958091

The data controller is Belinda Bennett, Director of the B Hive.
If you have any questions about this policy, please contact:
Email: hello@bhivehr.co.uk

2. What Information We Collect

We collect and process information that helps us deliver our services effectively. This may include:

a.Information you provide directly

  • Name, job title, and contact details (phone number, email, address)

  • Business information such as company name, employee details, or payroll data (when relevant to contracted HR work)

  • Copies of correspondence, contracts, or forms

  • Training or HR documentation provided for administrative purposes

b. Information collected automatically

  • Technical data such as IP address, browser type, and operating system (via cookies or analytics tools)

  • Basic site usage data (pages visited, time on site, etc.)

We only collect the minimum data required for legitimate business use.

3. How We Use Your Information

We use personal data to:

  • Respond to enquiries and provide requested services

  • Manage and maintain client relationships

  • Fulfil our contractual obligations

  • Keep financial and legal records

  • Send updates or information relevant to ongoing work

  • Maintain internal administration and compliance

We do not use your data for mass marketing, nor do we sell or rent data to third parties.

4. Legal Basis for Processing

We process personal data on the following lawful bases:

  • Contract: to perform our obligations to clients

  • Legitimate interests: to manage business operations and maintain communication

  • Legal obligation: to meet our record-keeping and compliance duties

  • Consent: where you have specifically agreed (e.g. newsletter sign-up)

5. Sharing Your Information

We only share personal data when necessary and with trusted third parties, such as:

  • Accountants and payroll providers (for financial and tax purposes)

  • IT and cloud service providers (for secure storage and communication)

  • Training platforms (e.g. Nimble LMS) for client learning access

  • Legal or regulatory bodies, where required by law

All partners are carefully selected and comply with UK data protection standards.

6. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including any legal or reporting requirements.
Generally:

  • Client data: retained for six years after last contact

  • Enquiry data (no contract): deleted after 12 months

  • HR or payroll records handled on behalf of clients: stored only for the agreed duration of service

7. How We Protect Your Information

We take data security seriously and use appropriate technical and organisational measures, including:

  • Encrypted cloud storage (Dropbox Business)

  • Password-protected systems and multi-factor authentication

  • Restricted access to authorised personnel only

  • Regular data reviews and secure disposal

8. Your Rights

You have the following rights under UK GDPR:

  • To access a copy of the data we hold about you

  • To correct inaccurate or incomplete information

  • To request erasure of your data (where applicable)

  • To restrict or object to processing

  • To request data portability

You can exercise these rights by contacting hello@bhivehr.co.uk.
We will respond within one month.

If you are not satisfied with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. International Data Transfers

We primarily store data in the UK or European Economic Area (EEA).
If data is transferred outside the UK/EEA, we ensure adequate safeguards are in place, such as standard contractual clauses approved by the UK ICO.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
Please check this page periodically to ensure you remain aware of how we handle your information.

Contact:
the B Hive
22 Fairview Street, Cheltenham, GL52 2JJ
Email: hello@bhivehr.co.uk